Linda Borghesani
						
		
		
											
										
										
										
										
										
										
										
										
										
										
										
										
										
										
														
				Part-time Lecturer
			
			
				Mechanical Engineering
			
		
										
										
						
										
				
					
					
						Human Factors, user interface design, user research, usability testing, heuristic & expert evaluations, concept testing, card sort/IA studies, benchmarking/competitive studies, customer experience, diary studies, mobile devices, customer research, strategic insights, journey mapping, user personas, design thinking workshops